Achenbach considers its customer relationship as a long-term cooperation going far beyond individual projects (product = first-class machinery + Life Cycle Support). Supporting our customers is a continuous process over the entire operating life of the delivered machinery while familiar and qualified contact persons are at your disposal with suitable solutions at any point in time.
Life Cycle Support comprises a comprehensive portfolio of professional service and support for repairing, maintaining and increasing the machinery performance. Individually requested services as well as support packages based on experience and tailored individually to your particular requirements are part of it.
Thus, Achenbach’s LCS competence relates to all business units (rolling mill technology, slitting machine technology, media systems and cyber-physical system networking) and is addressed to both, operators of machinery and systems built by Achenbach or by third-party manufacturers.
As part of the Life Cycle Support a personal Achenbach contact person is at your disposal around the clock.
In order to be able to work on your personal request as soon as possible and to forward it to the respective specialists of our company, please contact our 24/7 service hotline (+49(0)2732 / 799-111) or use the online request form.