Service agreements

Achenbach stays true to its service philosophy with the following  options, which can be combined in unlimited ways:

  • Time account for on-call expert support
    Get a certain number of on-call service hours for one low base price. Every customer receives a time account, from which in-house services from Achenbach are debited as they are used. This program offers quick billing with minimal paperwork and favorable terms.
  • Regular service and support
    In conjunction with the time account for on-call expert support, Achenbach offers regular service agreements to ensure consistently high performance and a long operating life for the machinery.
  • Ad-hoc service calls
    Achenbach has qualified staff available to respond to individual ad-hoc service requests from customers. Services range from general on-site evaluations to detailed inspections of specific areas of the installation. Qualified analyses and evaluation reports including recommendations are provided at the end.